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From Uncertainty to Opportunity: How Posts Can Deliver Faster, Cheaper, and Better

Posted by Maddison Manolis on Jun 14, 2019 10:00:00 AM

From Uncertainty to Opportunity: How Posts Can Deliver
Faster, Cheaper, and Better

Delivering through times of uncertainty is no easy task, yet postal operators and couriers do so every day. From the massive growth in eCommerce activity resulting in the exponential increase in parcel volumes, to higher demands from customers for greater visibility, tracking, and control,  to expectations for same or next day delivery, simplified returns process, and dynamic delivery, many posts are coping with changes from the demand side as best they can with traditional models and incremental technology improvements.

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Topics: Counter automation, Technology, Customer Experience, WMX Europe

Escher Expands Presence in Asia Pacific Region With New Office in Kuala Lumpur

Posted by Maddison Manolis on Jun 13, 2019 11:00:00 AM

Escher Expands Presence in Asia Pacific Region With New Office in Kuala Lumpur

Escher’s latest office opening in Malaysia will be its second in the region and seventh office globally

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Topics: Consumer Engagement, "innovation", Malaysia, Kuala Lumpur

Why The First and Last Mile Will No Longer Be a Challenge

Posted by Maddison Manolis on Jun 11, 2019 5:45:00 PM

Why The First and Last Mile Will No Longer Be a Challenge

 

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Topics: Technology, Escher News, "innovation", "first and last mile"

Escher CTO Wayne Haubner talks about advances in technology in the post office world:

Posted by Maddison Manolis on May 29, 2019 9:40:18 AM

Escher CTO Wayne Haubner talks about advances in technology in the post office world:

Our CTO, Wayne Haubner,  was a guest on the Postal Hub Podcast this week discussing the future of Posts, the post office, and technology.

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Topics: Technology, Escher News

HOW CAN POSTS OFFER 24/7 SERVICES?

Posted by Maddison Manolis on May 8, 2019 4:00:00 PM

HOW CAN POSTS OFFER 24/7 SERVICES?

New York may pride itself as being the city that never sleeps, but the “always on” nature of the connected society is having a significant effect on the way we work, rest, and play. Thanks to increased internet access and the proliferation of mobile devices, a 24/7 digital lifestyle is now the norm for most people. As a result, postal organizations that do not offer a round-the-clock service run the risk of losing both customers and business opportunities.

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Topics: Customer Experience

Escher CEO Nick Manolis talks to Ian Kerr about Digital Transformation in the Postal Industry

Posted by Maddison Manolis on Apr 17, 2019 9:32:37 AM

Escher CEO Nick Manolis talks to the Ian Kerr about Digital Transformation in the Postal Industry

Our CEO, Nick Manolis,  was a guest on the Postal Hub Podcast this week discussing the future of Posts, the future of Escher and the future of POS.

 

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Topics: Escher News

PUTTING THE CUSTOMER FIRST THROUGH TECHNOLOGY

Posted by Maddison Manolis on Apr 9, 2019 8:37:00 AM

PUTTING THE CUSTOMER FIRST THROUGH TECHNOLOGY

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Topics: Consumer Engagement, Technology, Customer Experience

Escher Modernizes Global Posts with Customer Engagement Platform

Posted by Sean Pender on Jan 30, 2019 6:00:00 AM

Escher Modernizes Global Posts with Customer Engagement Platform

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Topics: Escher News

Revealed: The 5 biggest trends affecting Posts in 2019

Posted by Ciaran Hurley on Dec 11, 2018 11:10:36 AM

Revealed: The 5 biggest trends affecting Posts in 2019

The rise of e-commerce and a proliferation of new technology has dramatically changed the postal industry. Now one thing is clearer than ever: Posts need to put the customer first or face losing valuable trade.

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Topics: Escher News