Escher CEO Nick Manolis talks to Ian Kerr about Digital Transformation in the Postal Industry
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Escher CEO Nick Manolis talks to Ian Kerr about Digital Transformation in the Postal Industry

Posted by Maddison Manolis on Apr 17, 2019 9:32:37 AM

Escher CEO Nick Manolis talks to the Ian Kerr about Digital Transformation in the Postal Industry

Our CEO, Nick Manolis,  was a guest on the Postal Hub Podcast this week discussing the future of Posts, the future of Escher and the future of POS.

 

In a wide-ranging discussion, Nick and Ian cover:

  • Escher’s transformation and engagement with postal operators
  • Technology that spans operating systems and platforms
  • Product development and innovation
  • Posts seeking to modernise the post office network
  • Diversification and transforming the post – including improving the customer experience
  • Protecting the core business while funding new growth areas
  • The key challenges facing postal operators
  • Consumer expectations being driven by the Amazon effect
  • Posts taking advantage of opportunities and becoming disruptors
  • Putting the customer first
  • Increasing revenues at small posts, and scaling profitability at large posts
  • Simplifying training for counter operators
  • Setting up mobile PUDO points
  • Technology enabling postal strategy

 Look out for more of Escher's leadership team featuring on the Postal Hub Podcast in the near future.

 

Topics: Escher News