Escher's Riposte retail banking solution live in first Permanent TSB location
Escher Group Holdings plc (AIM: ESCH, 'Escher' or 'the Group'), a world-leading provider of outsourced point-of-service software, announces that its Riposte solution has gone live in Permanent TSB's branch in Dundrum, Dublin.
2018 will see the roll out of Riposte to Permanent TSB's entire branch network in 77 locations across Ireland.
Building strong customer relationships is a key goal for Permanent TSB and the deployment of Escher's Riposte solution will help the bank achieve this as part of its modernisation programme of the branch network and by facilitating future digital banking initiatives.
Liam Church, Escher Chief Executive said:
"This is the first time that we have deployed our Riposte solution in a pure banking environment. The results of this first deployment have been very positive, confirming the potential of our technology in the digitisation of branch-banking processes. It has been a pleasure to work with Permanent TSB, launching this first branch of 77 locations in 2018."
Brendan Kerin, Head of Retail Operations, Permanent TSB said:
"Permanent TSB is delighted to partner with Escher for this project and we are very pleased with the progress to date. Riposte forms a key part of our overall Digital Strategy with the goal of making it as easy as possible for our customers to do business with the bank. The Riposte solution will modernise our existing banking experience and help future proof us for an ever more digital customer experience."