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Escher CTO Wayne Haubner talks about advances in technology in the post office world:

Posted by Maddison Manolis on May 29, 2019 9:40:18 AM

Escher CTO Wayne Haubner talks about advances in technology in the post office world:

Our CTO, Wayne Haubner,  was a guest on the Postal Hub Podcast this week discussing the future of Posts, the post office, and technology.

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Topics: Technology, Escher News

HOW CAN POSTS OFFER 24/7 SERVICES?

Posted by Maddison Manolis on May 8, 2019 4:00:00 PM

HOW CAN POSTS OFFER 24/7 SERVICES?

New York may pride itself as being the city that never sleeps, but the “always on” nature of the connected society is having a significant effect on the way we work, rest, and play. Thanks to increased internet access and the proliferation of mobile devices, a 24/7 digital lifestyle is now the norm for most people. As a result, postal organizations that do not offer a round-the-clock service run the risk of losing both customers and business opportunities.

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Topics: Customer Experience

Escher CEO Nick Manolis talks to Ian Kerr about Digital Transformation in the Postal Industry

Posted by Maddison Manolis on Apr 17, 2019 9:32:37 AM

Escher CEO Nick Manolis talks to the Ian Kerr about Digital Transformation in the Postal Industry

Our CEO, Nick Manolis,  was a guest on the Postal Hub Podcast this week discussing the future of Posts, the future of Escher and the future of POS.

 

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Topics: Escher News

PUTTING THE CUSTOMER FIRST THROUGH TECHNOLOGY

Posted by Maddison Manolis on Apr 9, 2019 8:37:00 AM

PUTTING THE CUSTOMER FIRST THROUGH TECHNOLOGY

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Topics: Consumer Engagement, Technology, Customer Experience

Escher Modernizes Global Posts with Customer Engagement Platform

Posted by Sean Pender on Jan 30, 2019 6:00:00 AM

Escher Modernizes Global Posts with Customer Engagement Platform

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Topics: Escher News

Revealed: The 5 biggest trends affecting Posts in 2019

Posted by Ciaran Hurley on Dec 11, 2018 11:10:36 AM

Revealed: The 5 biggest trends affecting Posts in 2019

The rise of e-commerce and a proliferation of new technology has dramatically changed the postal industry. Now one thing is clearer than ever: Posts need to put the customer first or face losing valuable trade.

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Topics: Escher News

Escher Group Second Annual Future of Posts Survey

Posted by Sean Pender on Dec 11, 2018 10:45:00 AM

Escher Group's Second Annual Future of Posts Survey

BOSTON - Dec. 11, 2018 - Escher Group, the company transforming the postal and courier market with an innovative customer engagement platform, today announced the results of its second annual postal industry survey, the Future of Posts 2019. The results, which include responses from more than 30 countries, highlight the recent pressures felt by the postal industry and the roles technology and the customer experience are playing in new postal strategies. The emphasis on customer engagement and rising parcel volumes is leading to the creation of innovative solutions. By optimizing the channels that consumers use to interact with Posts, Operators are connecting and staying relevant with the modern customer.

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Topics: Escher News

5 reasons why DPDHL is the most admired Post in the world

Posted by Sean Pender on Dec 7, 2018 5:58:22 PM

5 reasons why DPDHL is the most admired Post in the world

A 38 percent global market share, over 500,000 employees and an annual revenue that reached €60.4 billion in the 2017 fiscal year.

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Topics: Technology, Resource

4 technologies that are helping posts to cut lines and increase sales

Posted by Sean Pender on Nov 5, 2018 12:36:22 PM

4 technologies that are helping posts to cut lines and increase sales

Take a second to think about this question: When was the last time you truly didn’t feel busy?

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Topics: Postal sector news, Customer Experience