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Escher Group Second Annual Future of Posts Survey

Posted by Sean Pender on Dec 11, 2018 10:45:00 AM

Escher Group's Second Annual Future of Posts Survey

BOSTON - Dec. 11, 2018 - Escher Group, the company transforming the postal and courier market with an innovative customer engagement platform, today announced the results of its second annual postal industry survey, the Future of Posts 2019. The results, which include responses from more than 30 countries, highlight the recent pressures felt by the postal industry and the roles technology and the customer experience are playing in new postal strategies. The emphasis on customer engagement and rising parcel volumes is leading to the creation of innovative solutions. By optimizing the channels that consumers use to interact with Posts, Operators are connecting and staying relevant with the modern customer.

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Topics: Escher News

5 reasons why DPDHL is the most admired Post in the world

Posted by Sean Pender on Dec 7, 2018 5:58:22 PM

5 reasons why DPDHL is the most admired Post in the world

A 38 percent global market share, over 500,000 employees and an annual revenue that reached €60.4 billion in the 2017 fiscal year.

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Topics: Technology, Resource

4 technologies that are helping posts to cut lines and increase sales

Posted by Sean Pender on Nov 5, 2018 12:36:22 PM

4 technologies that are helping posts to cut lines and increase sales

Take a second to think about this question: When was the last time you truly didn’t feel busy?

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Topics: Postal sector news, Customer Experience

Mobile Posts: Fitting the post office into a mail carrier’s pocket

Posted by Ciaran Hurley on Oct 31, 2018 4:27:18 PM

Mobile Posts: Fitting the post office into a mail carrier's pocket

The first computers were so big they fit into entire rooms. Now, we can fit mini computers into our pockets via our phones.

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Topics: mPOS

Escher appoints Nick Manolis as CEO

Posted by Ciaran Hurley on Oct 8, 2018 3:27:00 PM

Escher appoints Nick Manolis as CEO

Supply chain veteran joins Escher as the company looks to expand their customer engagement platform for postal operators and couriers globally

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Topics: Escher News

Customer Engagement Strategies - Part 1: Loyalty Programme Software

Posted by Sean Pender on Sep 4, 2018 5:38:00 PM

Customer Engagement Strategies - Part 1: Loyalty Programme Software

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Topics: Postal sector news, Customer Experience

How posts are pushing the envelope in a digital world

Posted by Sean Pender on Aug 28, 2018 11:46:50 AM

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Topics: Customer Experience

Create better customer experiences for the always on consumer with 24/7 posts

Posted by Ciaran Hurley on Aug 21, 2018 10:47:18 AM

Create better customer experiences for the always on customer with 24/7 posts

People pay for convenience.

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Topics: Customer Experience

How mobile post empowers on-the-go consumers

Posted by Ciaran Hurley on Jul 31, 2018 4:50:20 PM

How mobile post empowers on-the-go consumers

In the digital age, consumers expect more from their favorite brands. They want an easy process with same-day delivery and seamless customer support.

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Topics: Customer Experience