June 14, 2019 Counter automation, Technology, Customer Experience, WMX Europe
Join Escher at WMX Europe 2019, and learn about First and Last Mile innovations from our Chief Product Officer, Jeremy Folkes.
Delivering through times of uncertainty is no easy task, yet postal operators and couriers do so every day. From the massive growth in eCommerce activity resulting in the exponential increase in parcel volumes, to higher demands from customers for greater visibility, tracking, and control, to expectations for same or next day delivery, simplified returns process, and dynamic delivery, many posts are coping with changes from the demand side as best they can with traditional models and incremental technology improvements.
Our CTO, Wayne Haubner, was a guest on the Postal Hub Podcast this week discussing the future of Posts, the post office, and technology.
A 38 percent global market share, over 500,000 employees and an annual revenue that reached €60.4 billion in the 2017 fiscal year.