August 27, 2019
Technology,
"innovation"
What Makes Innovation Possible?
This article describes six key aspects of innovation, thinking outside the box, collaboration, partnerships, investments, environment, and acceleration.
Five Technologies that help Posts improve customer engagement.
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Topics: Technology, Customer Experience, mPOS, Customer Apps
WHY POSTS HAVE TO ADAPT NOW TO A DIGITAL FUTURE
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Topics: eCommerce, Technology, digital disruption
SHIFTING FROM LETTERS TO PARCELS; HOW POSTS SHOULD ADAPT
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Topics: eCommerce, Technology, Customer Engagement Platfrom
Escher Wins Technology Award at Prestigious World Post & Parcel Awards
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Topics: Technology, Escher News, Award, Customer Engagement Platfrom
From Uncertainty to Opportunity: How Posts Can Deliver
Faster, Cheaper, and Better
Delivering through times of uncertainty is no easy task, yet postal operators and couriers do so every day. From the massive growth in eCommerce activity resulting in the exponential increase in parcel volumes, to higher demands from customers for greater visibility, tracking, and control, to expectations for same or next day delivery, simplified returns process, and dynamic delivery, many posts are coping with changes from the demand side as best they can with traditional models and incremental technology improvements.
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Topics: Counter automation, Technology, Customer Experience, WMX Europe
Why The First and Last Mile Will No Longer Be a Challenge
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Topics: Technology, Escher News, "innovation", "first and last mile"
Escher CTO Wayne Haubner talks about advances in technology in the post office world:
Our CTO, Wayne Haubner, was a guest on the Postal Hub Podcast this week discussing the future of Posts, the post office, and technology.
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Topics: Technology, Escher News
PUTTING THE CUSTOMER FIRST THROUGH TECHNOLOGY
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Topics: Consumer Engagement, Technology, Customer Experience